After your Surface turns off, press and hold the volume-up button and the power button at the same time for at least 15 seconds, and then release both.
excel function not updating - Starview 3 keeps updating
If you see Windows Update error 8024004C, or if your Surface battery won’t charge above 40 per cent, remove and reinstall the battery driver. If the battery charges above 40 per cent after you’ve reinstalled the driver, try installing updates again.
If your battery still won’t charge above 40 per cent, your Surface may need a service. Interrupting updates while they’re in progress could damage your Surface.
Here’s how to check and, if needed, change your date and time settings: Charge the battery to at least 40 per cent before trying to install updates.
If your Surface battery level isn’t charged to at least 40 per cent, updates may not install.
If your battery still won’t charge above 40 percent, your Surface might need service.